Beacon Basingstoke Roofing

Quick answer

Roof Problems After Buying a House: What Are Your Options?

Finding a roof fault soon after completion is stressful. Your options depend on what the survey, the seller and your insurer knew, and what the fault turns out to be.

4 min read

The short answer

Your options are narrower than most buyers expect. In England, the buyer is generally responsible for checking the property, so the roof is usually yours to fix. But you may have routes in some cases: if the seller gave wrong answers on the property forms, if your surveyor missed something they should have found, or if damage comes from an insured event. Get the fault documented, read your paperwork, and take legal advice before spending big money.

Start with the paperwork

Before you spend anything, gather every document from the purchase. That means the survey report, the seller's property information forms, the contract, any guarantees, and any mention of the roof in the estate agent's details. Compare what you were told with what you now see. A homebuyer's survey or building survey will have said something about the roof covering, usually with a condition rating, and may recommend a closer inspection. If the report flagged the roof and you went ahead anyway, you will find it harder to argue that you were not warned. If it said nothing about a fault that should have been visible, that may matter. Our guide on what to do when a homebuyer survey flags the roof is useful if you are earlier in the process.

What the seller may have to answer for

In England and Wales, the principle is that the buyer must look after their own interests and the seller does not have to volunteer defects, though they must not give false information. Sellers complete forms that ask about matters such as leaks and disputes, and an untrue answer can sometimes give a buyer a claim for misrepresentation. That is a legal question and a hard one to prove: you would need evidence that the seller knew of the fault and answered untruthfully. Speak to your conveyancing solicitor first. Do not accuse anyone before you have the facts.

It also helps to separate a defect that was hidden from a defect that was simply old. A roof that has reached the end of its life is a matter of age, not concealment, and no seller is obliged to renew it.

Insurance and your surveyor

Buildings insurance, which you will have taken on at exchange, covers sudden damage from insured events such as storms, and usually does not pay for wear and tear or gradual deterioration. If a storm has damaged a roof that was previously sound, a claim may be possible; our guide to claiming on house insurance for a leaking roof explains what insurers look for. Tell your insurer promptly and keep evidence of the date and the damage.

If you paid a surveyor, and the report missed a defect that a competent surveyor would have found, you may have a claim against them for negligence. This is a specialist area, so take advice before you rely on it and do not repair the evidence away before it has been recorded. Your solicitor can tell you about time limits, which apply to these claims.

Get the fault properly diagnosed

Whatever your options, a clear diagnosis is the first step. Hire a roofer to survey and photograph the roof, and ask for a written report that names the fault and its likely cause. Distinguish between a repair and a replacement: a leaking valley or failed flashing is not a reason to re-roof, and an honest survey will say so. The page on choosing between repair and replacement sets out how to decide. If a lender or a surveyor raised concerns about roof insulation or spray foam, spray foam roof surveys explains that specific issue.

Make safe first, then plan. A temporary repair stops damage getting worse while you work out who pays. Keep the receipts for it.

Dealing with a lender or a tenant

If you have a mortgage, check whether your lender required any retention or condition tied to the roof at completion, and whether the loan terms ask you to keep the property in good repair. If you bought to let, the position with tenants is different: a landlord generally has to keep the structure and exterior in repair, so a leak you discover should be fixed promptly and in writing, with photographs, to protect both you and the occupier. Our page on landlord and tenant roof repairs covers the commercial side of that question.

Do not panic-buy a new roof because of one alarming comment. A quick, sound repair often gives you time to save for a larger job. Speak to two sources if the advice is for a major spend, and ask each to show you the fault, not merely describe it. Keep a folder of the survey, quotes, photographs, invoices and guarantee, because it will serve you again when you eventually sell.

Plan the roof into your budget

If no one else is going to pay, treat the roof like any other maintenance item and plan it into your first-year budget. Our guide to roof checks when buying a house in Basingstoke lists what to look at in future. We carry out a free survey and photograph your roof, then give you a written price, with an honest view on what can wait. You can reach us through the homepage, on 01256 213956, or by WhatsApp.

Every roof is different. A free survey with photos settles it for yours.

Get a free survey

Related questions

Can I make the previous owner pay for a roof that leaks after I move in?

Only in limited cases. If the seller knowingly gave false answers about the roof on the sale forms, a claim for misrepresentation may be possible, but you would need evidence. A roof that is simply old is not a seller's liability. Speak to your solicitor, and keep the survey, the forms and photographs of the fault.

Should I tell my buildings insurer about a defect I found after buying?

Yes, where it relates to damage that may be covered, and you should report it promptly. Insurers deal with sudden events such as storm damage, not gradual wear. Be accurate and honest in what you tell them, and keep a roofer's written findings. Check your policy wording for the duty to take reasonable care of the property as well.

Get your free roof survey

Tell us what’s happening and we’ll call you back to arrange a visit. You’ll get photos of your roof and a fixed written quote.

  • No obligation
  • Photo report of your roof
  • 10-year workmanship guarantee

Rather talk? 01256 213956

Call Free survey